Fed Ex makes every attempt possible to get all packages delivered in a timely manner and will attempt on their own to locate a corrected address for a recipient, whether it is a missing apartment or suite number, different zip code or entirely new address. They usually will not contact us unless they are unable to obtain the correct information on their own or the recipient is not at the intended address. For ANY large or small address correction, FedEx will automatically charge us $10.00 to make this correction. If we find that it is our fault in sending to the wrong address, we will not pass the charge on to you.

There will be no shipping on July 4th. Any orders will ship the following business day, Tuesday July 5th.

Sorry for the inconvenience.

Customer Service
Susan's Basket Store

Please be aware that starting Friday 6/17 we will be moving into our summer shipping.

This means that in addition to all fruit items, all chocolate items (items that are completely chocolate) will also only ship overnight Monday - Thursday or Friday for Sat delivery only.

This will guarantee that we deliver the freshest possible gifts.

Customer Service

Susan's Basket Store

Beginning May 25, 2005 - To ensure freshness, fruit gifts may not be in transit for more than 3 days. If you order this product on Thursday or Friday, you must select Overnight Shipping. For item to ship out the same day order is received, it must be received by 9:00 am CST. Orders received on Thur after 9:00 am CST will ship on Friday. Orders received on Friday after 9:00 am CST will ship on Monday.

Dear Valued Customer,

In recognition of Memorial Day we will not be sending shipments on this day. However our site is available 24/7 so we will be happy to process your order and ship the next day.

Kind Regards,

Susan's Basket Store Customer Service

Not all products ship to Hawaii and Alaska. If the option is not listed on the item, we are unable to ship to those locations.

Sorry for the inconvenience that this might cause.

Sincerely,

Susan's Basket Store