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Post details: Why is a $10 fee assessed if my package needs an address change?

06/23/05

Permalink 08:42:46 am, Categories: Shipping Information, 111 words   English (US)

Why is a $10 fee assessed if my package needs an address change?

Fed Ex makes every attempt possible to get all packages delivered in a timely manner and will attempt on their own to locate a corrected address for a recipient, whether it is a missing apartment or suite number, different zip code or entirely new address. They usually will not contact us unless they are unable to obtain the correct information on their own or the recipient is not at the intended address. For ANY large or small address correction, FedEx will automatically charge us $10.00 to make this correction. If we find that it is our fault in sending to the wrong address, we will not pass the charge on to you.

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