Fed Ex makes every attempt possible to get all packages delivered in a timely manner and will attempt on their own to locate a corrected address for a recipient, whether it is a missing apartment or suite number, different zip code or entirely new address. They usually will not contact us unless they are unable to obtain the correct information on their own or the recipient is not at the intended address. For ANY large or small address correction, FedEx will automatically charge us $10.00 to make this correction. If we find that it is our fault in sending to the wrong address, we will not pass the charge on to you.

There will be no shipping on July 4th. Any orders will ship the following business day, Tuesday July 5th.

Sorry for the inconvenience.

Customer Service
Susan's Basket Store

It has come to our attention that there have been some orders that were submitted to our site as payment by "Check or Money Order" and they were meant to be payment by "Credit Card". Please be careful when placing your order and verify the correct payment type is selected for your order.

If you enter the Credit Card information and select payment by "Check or Money Order" the Credit Card information will be ignored but the order will be submitted and confirmed as the payment type will be "Check or Money Order". So the order will not ship until a payment is received at our address displayed on the order complete page.

Please be aware of the payment type option when submitting your order. Select the "Credit Card" payment type when using a credit card.

Customer Service
Susan's Basket Store

Please be aware that starting Friday 6/17 we will be moving into our summer shipping.

This means that in addition to all fruit items, all chocolate items (items that are completely chocolate) will also only ship overnight Monday - Thursday or Friday for Sat delivery only.

This will guarantee that we deliver the freshest possible gifts.

Customer Service

Susan's Basket Store